1700 N Boston
Portales, NM 88130
575.226.3761 (fax)     


Justin Porter 

Beatriz Juarez
Office Assistant

Shayla Ramsey

Detainee Phone Service

Phone services are offered through Securus Correctional Billing Services. Contact them to open a new account or if you have questions about an existing account or about the inmate telephone service at this facility.

Contact Us:

Online at

By Phone at 1-800-844-6591

By email at


Securus Correctional Billing Services

PO Box 650757

Dallas, TX 75265-0757


Securus Correctional Billing Services

PO Box 1109

Addison, TX 75001

Important Service Information

To receive calls from a correctional facility, you must use a touch-tone phone.

When you answer a call from a correctional facility, you will hear a computerized voice. Wait for the voice to finish speaking, and then follow the instructions to accept, decline, or block the call.

If you do nothing or decline the call, the phone will hang up without a charge to your phone number.

If you choose to accept the call, begin speaking after selecting this option. Calls may have a time limit.