Detainee Phone Service

1700 N Boston
Portales, NM 88130
575.356.6871
575.359.1094(fax)      

 

Justin Porter
Administrator

 Rita Hill/Raquel Moreno
Office Assistant
 
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Shayla Ramsey
Lieutenant

 

Phone services are offered through Securus Correctional Billing Services. Contact them to open a new account or if you have questions about an existing account or about the inmate telephone service at this facility.

Contact Us:

Online at https://securustech.net

By Phone at 1-800-844-6591

By email at customerservice@securustech.net

Payments:

Securus Correctional Billing Services

PO Box 650757

Dallas, TX 75265-0757

Correspondence:

Securus Correctional Billing Services

PO Box 1109

Addison, TX 75001

Important Service Information

To receive calls from a correctional facility, you must use a touch-tone phone.

When you answer a call from a correctional facility, you will hear a computerized voice. Wait for the voice to finish speaking, and then follow the instructions to accept, decline, or block the call.

If you do nothing or decline the call, the phone will hang up without a charge to your phone number.

If you choose to accept the call, begin speaking after selecting this option. Calls may have a time limit.